Frequently Asked Questions

Below are answers to common questions about using Visa Checkout. If your question isn't listed here, you can try the Troubleshooting section, or contact us by phone or email.

What is Visa Checkout?
Where can I use Visa Checkout to make purchases online?
How do I enroll in Visa Checkout?
What kind of payment methods can I add to my Visa Checkout account?
Does Visa Checkout work on my mobile device?
Does Visa Checkout share my information with marketers?
How is my Visa Checkout account information protected?
How do I close my Visa Checkout personal account?
If I forgot my password, what do I do?
My account is locked. How can I unlock it?
Whom should I contact if I have a question about a purchase I made with my Visa Checkout account?
Does Visa Checkout support my card issuer's Payer Authentication service?